Desiree is an American Board of Opticianry and National Contact Lens Examiners Certified Optician and is committed to providing excellence in patient service. She is available to:
– Aid in selection of your frames and lenses
-Adjust and fit frames
-Schedule your appointment
-Answer your insurance questions
Some tests are done at our office before you see the doctor. These are designed to give the doctor necessary information to understand the condition of your eyes, vision, and systemic health.
Nicole is responsible for this aspect of your examination called pretesting. She is also responsible for guiding you through important tests the doctor feels are necessary to evaluate your eye health, including visual field testing, digital retinal imaging, corneal imaging, and contact lens instruction.
Jennifer is the first point of contact for most patients at our practice. She is happy to schedule your appointment and assist you with insurance questions.
In addition to her front office administrative tasks and opticianing, Jennifer coordinates referrals to specialists and communication with your primary care doctor regarding your eye health.
Theresa is our back office administrator and Dr. Falcon’s Fairy Godmother! She performs the many unseen and thankless administrative tasks that keep our office running smoothly.